Delivery & Shipping Policy – Vision Wave Optical

At Vision Wave Optical Dubai, we ensure fast, reliable delivery so you receive your eyewear and contact lenses without delay.

Domestic Shipping (UAE)

• Delivery Time: 2-3 business days (after processing).
• Free Shipping: Orders over 199 AED (UAE only).

Important Notes:

✔ Address Verification: Double-check your shipping details before checkout. We cannot reship items sent to incorrect addresses.
✔ Tracking Updates: You’ll receive email/SMS updates with tracking links.

International Shipping

• Delivery Time: 3-7 business days (varies by destination).
• Available Worldwide: Ships to most countries (exclusions may apply).
• Customs & Duties: Additional fees may apply (paid by recipient).

Popular International Destinations:

• Saudi Arabia • India • UK • USA • Australia

FAQs 

1. How long does UAE delivery take?

Most orders arrive in 2-3 business days.

2. Is free shipping available internationally?

No, free shipping applies only to UAE orders over 199 AED.

3. Can I change my shipping address after ordering?

Contact us immediately at info@visionwaveoptical.ae. Changes are not guaranteed once shipped.

4. Who pays for international customs fees?

The recipient is responsible for duties/taxes (calculated by local customs).

5. Do you ship to [Country]?

We ship worldwide with few restrictions. Contact us to confirm your location.

Need Help?

For urgent shipping inquiries:
Email: info@visionwaveoptical.ae