Privacy Policy & Secure Shopping – Your Safety Matters

At Vision Wave Optical Dubai, your trust is our priority. This Privacy Policy outlines how we protect your personal data and ensure a 100% secure shopping experience when you purchase contact lenses, prescription glasses, and eyewear accessories online.

Our Commitment to Your Privacy

We collect only essential information to process and ship your order, including:

  • Name
  •  Shipping/Billing Address
  •  Email (for order confirmations & tracking)
  •  Phone Number (for delivery updates)
  •  Date of Birth (for age verification if needed)

We never sell or share your data with third parties, except for the shipping company to fulfill your order.

How We Protect Your Personal Data

Secure Data Handling
  • Strict Confidentiality: Your information is used only for order processing and delivery.
  • No Unauthorized Sharing: We do not disclose your data to marketing agencies or unrelated parties.
Payment Security
  • Encrypted Transactions: We use PCI-DSS compliant payment gateways (Visa, Mastercard, etc.) to ensure your credit card details are never stored on our servers.
  • Billing Verification: Card details are used only to validate billing/shipping addresses.

Safe & Secure Online Shopping

Why Shop Confidently with Us?

✔ SSL Encryption (HTTPS): All transactions are secured with bank-level encryption.
✔ Trusted Payment Partners: We accept Apple Pay, Google Pay, & major credit cards with fraud protection.
✔ No Spam Policy: Your email/phone is used only for order-related communication.

FAQs About Privacy & Security

1. Is buying prescription glasses online safe?

Yes! We use secure checkout systems and comply with UAE data protection laws to ensure your details remain private.

2. How is my payment information protected?

We partner with PCI-DSS certified payment processors, meaning your card details are never stored only used for transaction approval.

3. Will I receive promotional messages?

We respect your inbox you’ll only receive order updates. Occasional promotions are optional (you can unsubscribe anytime).

4. Can I shop anonymously?

Yes! Use guest checkout if you prefer not to create an account.

Contact Us for Security Concerns

For questions about our Privacy Policy or Secure Shopping, reach out:
Email: info@visionwaveoptical.ae
Based in Dubai, UAE  Serving customers with trusted optical solutions